Account and data
Delete your Sikook account
You can delete your Sikook account at any time: from the Sikook Chef app, from the website, or by email if you can no longer use either.
From the app or the website
- Open the Sikook Chef app (or go to sikook.com/dashboard/chef) and sign in.
- Scroll to the very bottom of the cook space and open “Delete my account”.
- Type your account email to confirm, then tap “Delete my account”.
Without the app or the website
Write to us from the email address linked to your account and say you want to delete your account. We may ask you to verify your identity before going ahead.
What happens next
- Your page goes offline right away.
- Within 30 days, your personal data is erased or anonymised: account (name, email, phone, city, password), page, dishes, photos and notification tokens.
- Records the law requires us to keep, such as orders and accounting documents, are kept for the legal period (up to 10 years), then deleted. They are used for nothing else.
Open orders
An open order must be completed or cancelled first: while any remain, deletion from the app is refused, so that no customer is left without an answer.
Your rights
To access, correct or export your data, or for any question, read our privacy policy or write to us.